FAQ

Everything you want to know about 7e77 deposits, bonuses and VIP

Whether you are new to 7e77 or a regular player — this page brings together detailed answers to the questions you may have about deposit methods, welcome bonus conditions, VIP cashback, and live dealer games. Every answer is written in plain English so you can quickly find a solution to any question.

Payments and deposits

How to make a deposit

bKash, Nagad, Rocket, and Upay — you can deposit to 7e77 quickly and securely using these four mobile payment methods. Read the frequently asked questions before making a deposit.

7e77 does not charge any deposit processing fee. However, your mobile banking operator (such as bKash or Nagad) may apply their own transaction charges. Before making a deposit, check the charges of the payment app you are using. No extra fee is applied on deposits from 7e77's side.

Log in to your 7e77 account, go to the payment section, and select Nagad. Send the amount to the designated Nagad number and confirm the deposit with the transaction ID. A successful deposit is usually added to your 7e77 balance within a few minutes. The minimum deposit amount is ৳200.

Go to the 7e77 deposit page and select bKash. Use "Send Money" from your bKash app to the number shown, and use your 7e77 username as the reference. Once the payment is done, submit the transaction ID and your balance will be updated. The minimum amount to send via bKash is ৳200.

To play any game on 7e77 — slots, live casino, or sports betting — the minimum deposit is ৳200. This applies to all payment methods — bKash, Nagad, Rocket, and Upay all have the same limit. The minimum withdrawal amount is ৳1,000.

Yes, you can deposit to 7e77 using Rocket (Dutch-Bangla Bank's mobile wallet). Just like other methods, select Rocket from the payment page and follow the instructions. You can also deposit using Upay in the same way. Any amount from ৳200 and above can be sent.

In most cases, funds are added to your 7e77 balance within a few minutes of submitting the transaction ID. If there is any delay, contact 24/7 live chat support. For withdrawals, the payment is usually processed within 1 hour.
Membership

VIP benefits and cashback

7e77's VIP program has four tiers, each with its own weekly cashback benefit. The most frequently asked questions about VIP are answered below.

7e77 VIP members receive weekly cashback at a set rate on their net losses. Additional benefits include priority support and early access to special promotions. The higher the tier, the greater the benefits.

7e77 has four VIP tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2% weekly cashback. Cashback at each tier is calculated on the total net losses for that week.

Weekly cashback means a set percentage is returned on your net losses for that week — that is, total losses minus total winnings. For example, if a Gold member has a net loss of ৳20,000 in a week, they receive ৳20,000 × 0.9% = ৳180 cashback.

Your VIP tier on 7e77 upgrades automatically through regular play. The more active you are and the more you play, the sooner you can move to the next tier. When a specific milestone is reached, 7e77 will notify you of the tier change.

Platinum members receive 7e77's highest weekly cashback rate (1.2%). They also get priority access to special promotions and offers, and faster responses from the support team. Platinum is the highest tier in the 7e77 VIP program.
Live gaming

Questions about live dealer games

Roulette, Baccarat, Teen Patti, or Andar Bahar — frequently asked questions about 7e77's live casino section are answered here.

In Roulette, you bet on numbers and colors on a spinning wheel. A player can bet on a specific number, a group of numbers, red or black, or odd or even. 7e77's live casino offers roulette tables from several well-known studios including Evolution and Ezugi.

Yes, in a live dealer game a real person acts as the dealer. They deal cards or spin the wheel via live video streaming from a studio. Players can see everything on screen in real time and place bets through the interface — just like a real casino experience, online.

Baccarat is not complicated at all. There are essentially three betting options: Player wins, Banker wins, or Tie (draw). The side whose card total is closer to 9 wins. At 7e77, Baccarat is available at various table limits, so it is easy for beginners to get started.

7e77's live casino is fully optimised for mobile. Live dealer games can be played on both Android and iOS devices through a web browser. You can also download the 7e77 app for a more convenient way to join live tables on mobile. Make sure you have a stable internet connection for good streaming quality.

Yes, both Teen Patti and Andar Bahar are available at 7e77. In Teen Patti, you build the best hand from three cards; in Andar Bahar, you guess whether a card matching a chosen card will appear from the "Andar" (left) or "Bahar" (right) side first. Both are quite popular among South Asian players.
Promotions & Offers

Questions & Answers about the Welcome Bonus

New players often have many questions about 7e77's 200% welcome bonus. From wagering requirements to bonus cancellation — you will find all the answers here.

Yes, 7e77's welcome bonus has an expiry period. If the wagering requirements are not met within the specified time after claiming the bonus, the bonus may expire. To find out the exact duration and terms, read 7e77's Terms & Conditions page or contact us via live chat.

When you create a new account and make your first deposit, 7e77's 200% bonus is automatically added. Example: deposit ৳1,000 and receive ৳2,000 in bonus, giving a total balance of ৳3,000. The maximum bonus available is ৳10,000 (with the 200% bonus). Your account must be fully verified to receive the bonus.

Generally, once a bonus has been added to your account and play has begun, the option to cancel it becomes limited. However, you may contact live chat before starting any wagering to request that the bonus be declined. It is wise to read 7e77's bonus policy carefully before making any decision.

Wagering means you must use the bonus amount in bets a set number of times before any winnings from the bonus can be withdrawn. 7e77's 15x wagering means: if the bonus is ৳2,000, you must place ৳2,000 × 15 = ৳30,000 in bets. This is calculated on the bonus amount only, not on the original deposit.

No. 7e77's welcome bonus applies only once per player. If the same person opens multiple accounts, it will be considered a violation of the rules and the accounts and associated bonuses may be cancelled. Read the Responsible Gaming page to ensure responsible gaming.

To receive the maximum ৳10,000 bonus on the 200% offer, you do not need to deposit ৳5,100 or more. The exact calculation: deposit ৳10,200 and the bonus will be ৳10,000, giving a total balance of ৳20,200, with wagering of ৳10,000 × 15 = ৳1,50,000. Always verify these figures against 7e77's official terms and conditions.
Need more help?

Speak with us directly for any question

If you cannot find the answer to your question in this FAQ, 7e77's support team is ready to help you seven days a week, twenty-four hours a day. Support is available in both Bengali and English.

Live Chat Support Connect via live chat from any page on the site — you will usually get a response within a few minutes.
Email Support Send us a detailed description of your issue by email: [email protected]

21+  All gaming and betting services at 7e77 are for persons aged 21 and above only.